The Charlotte-Mecklenburg Emergency Operations Center (EOC) serves as the central hub for coordinating responses to disasters and emergencies in Charlotte and Mecklenburg County, North Carolina. Designed to facilitate collaboration among community responders, the EOC enables effective information sharing, decision-making, and resource distribution during critical events.

In 2019, Tobin was engaged by the City of Charlotte to program and design the new EOC. Prior to the creation of this new “Purpose Built” facility, local emergency operations were managed ad-hoc from other City facilities. This center was originally planned as a modification to the existing Police & Fire Training Academy but was reassigned early in the planning phase to available space in the relatively new Charlotte Fire Department Headquarters designed by Tobin and completed in 2015. The headquarters building was ultimately chosen for the EOC because it was designed as a Risk Category IV structure, the highest design classification for resilience against severe weather and seismic hazards, which is required for mission-critical public safety facilities.

The EOC, available for activation 24/7, has an open and flexible floor area to accommodate 84 workstations, complete with expansive video walls, uninterruptible, whole-building backup power, fiber, and wireless communications infrastructure. The center was also fitted with its own dedicated radio communications room, private conference room, and kitchen.